Terms of service
PRIVACY POLICY
Effective Date: 1/1/2026
This Privacy Policy describes how your personal information is collected, used, and shared by ANNJOE (“we,” “us,” or “our”) when you visit www.annjoe.world, interact with our social media platforms, or purchase products from us (collectively, the “Site”).
“Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.
INFORMATION WE COLLECT
We may collect personal information that you provide directly to us when you create an account, place an order, subscribe to communications, contact us, or otherwise interact with the Site. This information may include your name, email address, telephone number, shipping and billing address, account credentials, order history, payment information processed through secure third-party providers, and the contents of any communications submitted to us. If you submit product reviews, images, feedback, or other materials, we may collect and store such information.
We may also collect certain information automatically when you access or use the Site. This may include your IP address, device type, browser type, operating system, general geographic location, referring URLs, pages viewed, and interactions with the Site. Such information helps us operate, maintain, secure, and improve our website and services.
In certain circumstances, we may receive personal information from third parties such as our e-commerce platform provider, payment processors, logistics partners, analytics providers, advertising partners, or social media platforms when you interact with our accounts or advertisements.
We may also generate information about you based on the data we collect, including inferences about purchasing preferences, browsing behavior, or general geographic location derived from IP address data.
HOW WE USE YOUR PERSONAL INFORMATION
We use personal information to provide and manage our Services, including processing transactions, fulfilling orders, delivering products, managing accounts, and responding to enquiries. We use information to communicate with you regarding your purchases, provide customer support, and send service-related notifications.
Personal information may also be used to improve and develop our products and website functionality, understand customer behavior, analyze purchasing trends, evaluate marketing effectiveness, and maintain accurate business records.
We may use personal information to detect, investigate, and prevent fraud, unauthorized transactions, or other unlawful activities, as well as to protect the rights, property, and safety of ANNJOE and its customers.
We may also process personal information as necessary to comply with applicable legal obligations, regulatory requirements, court orders, or lawful governmental requests.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose personal information to employees, contractors, and service providers who require access to perform business functions on our behalf. This may include payment processing providers, shipping and logistics partners, website hosting providers, analytics services, advertising platforms, professional advisers, and technology vendors.
We may disclose personal information to regulatory authorities, law enforcement agencies, or other governmental bodies where required by law or where we believe in good faith that such disclosure is necessary to protect our rights or comply with legal process.
In the event of a merger, acquisition, restructuring, sale of assets, or other corporate transaction, personal information may be transferred as part of that transaction.
We do not sell personal information to third parties.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for any activities conducted under your account.
INTERNATIONAL DATA TRANSFERS
Depending on your location, your personal information may be processed and stored in jurisdictions outside your country of residence. By using the Site and providing personal information, you acknowledge that your information may be transferred to and processed in other countries which may have different data protection laws than those in your jurisdiction.
THIRD-PARTY LINKS
The Site may contain links to third-party websites or services that are not operated by ANNJOE. This Privacy Policy does not apply to such third-party services. We are not responsible for the content or privacy practices of third-party websites.
YOUR RIGHTS AND CHOICES
You may request access to, correction of, or deletion of your personal information, subject to applicable legal limitations. You may also opt out of receiving marketing communications by following the unsubscribe instructions included in our emails.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes have been posted constitutes acceptance of the updated Policy.
CONTACT
If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your personal information, please contact: press@annjoe.world