Privacy policy
ANNJOE PRIVACY POLICY
Effective Date: 1/1/2026
This Privacy Policy (“Policy”) describes how your personal information is collected, used, and shared by ANN JOE (“we,” “us,” and “our”) when you visit our website at www.annjoe.world, our social media pages, or wherever this Privacy Policy is posted (collectively, the “Site”). “Personal information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.
INFORMATION WE COLLECT
Information You Provide to Us
You may provide personal information to us directly when you interact with the Site, create an account, place an order, contact us, or otherwise communicate with us. This information may include your name, email address, phone number, shipping and billing address, account credentials, order history, payment information processed through secure third-party providers, and the contents of communications you send to us. If you submit product reviews, images, or interact with us through social media, we may collect the information you choose to make available in those interactions.
Information We Collect Automatically
We and service providers acting on our behalf may automatically collect certain information when you access or use the Site. This may include information about your device, browser type, IP address, general geographic location such as city or region, pages viewed, browsing behavior, referring URLs, and interactions with the Site. This information is used to operate, maintain, and improve the functionality and performance of the Site.
Information We Collect from Other Sources
We may receive information about you from third parties who provide services on our behalf, including our e-commerce platform provider, payment processors, shipping carriers, analytics providers, and marketing partners. This may include purchase details, payment confirmations, delivery information, and account activity associated with transactions made through the Site. We may also receive information from social media platforms when you interact with our official accounts.
Information We Create or Generate
We may create or generate inferences about you based on the information we collect. For example, we may analyze purchasing behavior or browsing activity to better understand preferences and improve our product offerings and communications.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to communicate with you, process and fulfill orders, provide customer service, manage accounts, and operate our business. We use information to improve our Site, develop new products, understand customer preferences, and maintain accurate records. We may use personal information to protect our rights, prevent fraud, ensure security, and comply with legal obligations. We do not sell your personal information.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose personal information to our personnel and service providers who require access to perform business functions on our behalf, including payment processing, shipping, website hosting, analytics, and professional advisory services. We may disclose information to government authorities or law enforcement when we believe in good faith that such disclosure is required by law or necessary to protect our rights or the safety of others. In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.
CHILDREN’S PERSONAL INFORMATION
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
INTERNATIONAL DATA TRANSFERS
Depending on your location, your information may be processed and stored in jurisdictions outside of your country of residence. By using the Site and providing personal information, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than those in your jurisdiction.
LINKS TO THIRD-PARTY SERVICES
The Site may contain links to third-party websites or services. This Policy does not apply to those third-party services. We are not responsible for the privacy practices or content of third-party websites.
YOUR RIGHTS AND CHOICES
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. You may request access to, correction of, or deletion of your personal information, subject to applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on the Site with a revised effective date.
CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at: press@annjoe.world